The Professional Services Team
The Professional Services team is committed to successful projects and satisfied customers. We use the latest project management and testing tools to ensure the successful and smooth delivery of all Provoke service offerings. We deliver our projects using the following services:
- Project Management
- E-Govt / W3C Testing
- Training Services
- Unit Testing
- System Functional Testing
- Documentation Services
- Systems Integration
- Managed Hosting
- Usability Testing
The Services team will ensure the timely delivery of quality solutions through stewardship of the Provoke delivery methodology. As project managers, our initial step is to analyse requirements and develop a project charter.
Once agreed, we then develop a project plan and initiate a series of workshops to tighten the scope of the Product or Bespoke development to be implemented. We next monitor progress, control stage-gates and chaperon the project towards completion.
Our experienced test analysts utilise the Provoke Test Suite™ for multi-tiered unit, functional, load and regression testing culminating in a detailed test summary report. Upon successful user acceptance testing (UAT) the online solution is released into the production.
We have an expert team of people who are 100% committed to a quality outcome. You will find the Provoke Services team will help you achieve your outcomes on time, on budget and online.
Project management is the art of delivering to the needs of both internal and external stakeholders while effectively balancing expectations with reality. It is a challenge that, executed correctly, is immensely satisfying.
Marty Pine, Professional Services Manager
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